Global provider of secure payment solutions PCI Pal has joined the Five9 CX Marketplace as an approved Secure Payments partner.
More than 2,500 Five9’s contact centre customers worldwide will have access to PCI Pal’s payment solutions through the Five9 platform.
Walt Rossi, Vice President of Business Development at Five9, said: “Contact centers are hyper-focused on improving both security and customer experience.”
“Partnering with PCI Pal gives our customers more choice in addressing those needs and enables them to access more tools to ensure PCI compliance in any environment.”
PCI Pal secures payments for business communications environments like voice, social, chat, email and contact centre. Their customers range from industries like retail and logistics to financial services and the public sector.
PCI Pal CRO Darren Gill said: “This partnership will not only enable Five9 customers to utilize our true cloud secure payment solutions, it will enhance the customer experience and strengthen brand reputation all while maintaining secure payments.”