PCI Pal has announced a global partnership with Customer Experience as a Service (CXaaS) specialist VoiceFoundry, a TTEC Digital company.
The deal will allow TTEC Group companies to access PCI Pal services, as well as take advantage of additional options for payment security and compliance.
Darren Gill, CRO, PCI Pal, said: “We are delighted to announce VoiceFoundry as a global PCI Pal partner; there is great synergy between the two organizations."
“As an industry leader in deploying Amazon Connect and other AWS services, VoiceFoundry will be able to integrate the PCI Pal secure payment solutions to help enterprises improve customer engagement and comply with PCI DSS rules, while maximizing the benefits of AWS.”
VoiceFoundry specialises in delivering customer experiences with Amazon Connect contact centre solutions. It also focuses on helping enterprises improve customer engagement across all channels through heavily customised solutions.