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News29 Mar 2021 · 1 min read

Optimove Launches Hyper-Personalised CRM Features  

Optimove have announced it’s launching new realtime segmentation features to provide customers with data analysis and communication capabilities and come as ...

Optimove Launches Hyper-Personalised CRM Features

Optimove have announced it’s launching new realtime segmentation features to provide customers with data analysis and communication capabilities and come as a direct result of the provider in CRM marketing’s acquisition of Axonite's realtime event streaming platform. 

The new capabilities are powered by customer attributes and established through a no-code user interface.  

Shai Frank, VP of Product at Optimove, said: "Organisations looking to drive growth through their existing customers and effectively communicate with hundreds of segments need to be able to take into account their customers' past, present, and future, so their communications are always relevant.  

"By blending realtime, historical, and predictive segmentation, we provide CRM marketers with the most robust set of targeting capabilities in the market, further helping brands significantly increase their customers' value." 

Pini Yakuel, CEO and Founder of Optimove, added: "In today's world, effectively combining batch and realtime data is key to scale CRM Marketing and boost customer lifetime value. 

"Optimove's unwavering commitment to providing a next-gen technology that allows brands to intelligently scale their CRM Marketing is what led us to these new capabilities.  

“Segmentation based on the combination of historical, realtime, and predictive data is helping our customers break through the limits posed by single-faceted solutions, while firmly placing organisations on a path to reap the benefits of having the hundreds of segments that compose their AI-mapped CRM journeys." 

 

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