Susie Harrison, Senior Content Editor, joined Kevin Shatzkamer, Managing Director of Google Cloud’s Conversational Applied AI Engineering team.
In this session, they discuss 'Google Cloud - Fusing Omni-Channel with Gen AI for Multichannel Success'.
Interview1 Jul 2024 · 1 min read
Omnichannel: Could GenAI Offer the Silver Bullet? (CX Trends)
Watch on YouTube. Susie Harrison, Senior Content Editor , joined Kevin Shatzkamer, Managing Director of Google Cloud’s Conversational Applied AI Engineering ...
To view the rest of our CX Trends sessions, click here.
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