The digital arm of Dubai Electricity and Water Authority (DEWA) in collaboration with Avaya, has partnered with Emirates NBD Bank to provide their omni-channel platform.
Called Moro Connect and built on technology powered by Avaya OneCloud, the solution is an all-in-one Cloud Communications platform for CCaaS from subsidiary of Digital DEWA, Horo Hub.
HE Saeed Mohammed Al Tayer, MD & CEO of DEWA, said: "As a leading data hub, our key aim is to strengthen and streamline access to data, which is in line with Dubai 10X and UAE Centennial 2071 that positions the country as a global capital of advanced digital solutions.