Microsoft has confirmed plans to scrap its Viva Goals solution on December 31, 2025.
In a nutshell, the solution allows businesses to track progress toward organizational goals, aligning teams in the process.
Viva Goals has proven popular amongst some CX management teams, allowing them to integrate data and reporting tools, dashboard progress towards critical outcomes, and share updates with business leaders.
Nonetheless, Microsoft has decided to scrap the solution, giving users a year's notice to move off the app.
In doing so, customers may embrace competitive solutions like Profit.co, Lattice, or Asana.
To support customers in moving to such a platform, Microsoft is providing migration options via API, Excel, and PowerPoint.
However, it didn't recommend a replacement offering when announcing the move in a company web post.
Instead, it kept the focus on the next 12 months, stating:
We will continue to maintain Viva Goals' availability, accessibility, and security of the product, and provide product support until its retirement.
Finally, it's critical to note that the retirement of Viva Goals will not impact Microsoft’s other Viva products, with the vendor saying that it "remains fully committed to the Viva suite."
A Shock Retirement
Like Michael Jordan in 1993, the retirement of Viva Goals seemingly came out of nowhere.
Indeed, prior to Microsoft’s announcement, the solution was included on the roadmap at the company’s Ignite event.
