the voice of customer experience technology
Front page
Feature16 Oct 2024 · 1 min read

Dave Michels on Avaya's Key Launches and Future Relevancy

Watch on YouTube. CX Today's David Dungay spoke to prominent analyst Dave Michels, Founder of TalkingPointz . In this session we discuss the following: How A...

Watch on YouTube.

CX Today's David Dungay spoke to prominent analyst Dave Michels, Founder of TalkingPointz. In this session we discuss the following:

  • How Avaya is leveraging AI
  • Zoom relationship update
  • How can Avaya remain relevant

Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

rate this story
helps rank stories across uc today
The discussion0 takes · attributed & checked

Does this reflect your experience?

opening the room…
Read nextordered by techtelligence · every pick explained
matches this topic

Why NiCE Thinks the Future of Customer Experience Is Orchestrated

28 Jul 2026
matches this topicContact Center Weekly Roundup: Zendesk Targets Language Barriers as AI Control Wars Heat Up10 Sept 2026matches this topicCould Your Contact Center’s Sentiment Tool Break EU Rules?2 Sept 2026