makepositive, a Salesforce consulting firm and part of Sabio Group, will now offer its Salesforce capabilities services in Spain.
The firm will be joining a small group of technology vendors serving the Spanish market with CX and CRM solutions.
Santiago Martinez, Country Manager for Sabio Spain, said: “The combination of our CX expertise and our specialism in Salesforce Service Cloud – together with our track record in Conversational AI, Workforce Engagement Management (WEM) and Speech Analytics technologies – makes us an ideal partner for Spanish companies looking to transform their customer journeys.”
“By extending our capabilities in Spain via ‘makepositive’, it means we are now among a leading group of Salesforce-trusted firms that can combine Salesforce Service Cloud Voice with an extensive portfolio of telephony providers, Workforce Engagement and CX tools to deliver a transformative experience for our current and future customers.”
