Kyruus has partnered with conversational AI platform Hyro to help healthcare organisations increase patient access to healthcare services.
The combined offering will allow healthcare organisations to augment Hyro’s Adaptive Communications Platform with Kyruus’ provider search, match, and scheduling capabilities. This will enable consumers to find and book appointments more easily, in a single online experience.
Israel Krush, CEO of Hyro, said: “Hyro’s core competency is automatically converting healthcare data into easy conversations for patients.”
“Through this partnership, Hyro and Kyruus can further improve patient access with best-in-class data throughout the entire patient journey—from matching the most relevant physician based on a patient’s needs and preferences, to successfully scheduling appointments and follow-ups.
“We are proud to partner with a market-leading company that shares our commitment to creating value for the healthcare organizations we serve.”
The integration between Kyruus’ provider data management platform KyruusOne and Hyro will facilitate consumer self-service via website assistants, offering an intuitive way of searching for a provider and booking an appointment online. The aim of these solutions is to help healthcare organisations increase online conversion rates and increase access to care.