Zeus Kerravala on Avaya's AI Story, Use Cases, & New CEO

CX Today's David Dungay hosts Zeus Kerravala, Principal Analyst at ZK Research. In this session, we discuss the following:

1.  Thoughts on Avaya's announcements and demos on stand at Gitex
2. Where are businesses being effective with AI Agent deployments?
3. How is Patrick Dennis, CEO of Avaya, going to bring the business back to a growth trajectory?

Hosted by David Dungay at CX Today News - Customer Experience Technology News #gitex2024 #CXNEWS #experiencesthatmatter

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