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29 Nov 2024 · 1 min read

Inside Cognigy's "Revolutionary" Agentic AI: The Future of Conversational Automation

Watch on YouTube CX Today's Susie Harrison hosts Sebastian Glock, Director of Product Marketing at Cognigy , to delve into agentic AI and its possibilities f...

Watch on YouTube

CX Today's Susie Harrison hosts Sebastian Glock, Director of Product Marketing at Cognigy, to delve into agentic AI and its possibilities for CX.

In this session we cover:

  • What agentic AI is
  • Agentic AI's potential to revolutionize the CX market
  • What Cognigy's agentic AI delivers
  • How the interplay between human and digital agents is evolving
  • The future for contact centers and agentic AI

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