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CX Intelligence16 May 2019 · 2 min read

Inclarity Integrates Red Box Call Recording

Inclarity, one of the leading providers in the UK of cloud-based telephony and UC, recently announced the introduction of Red Box call recording to their tel...

Red Box Inclarity Call Recording

Inclarity, one of the leading providers in the UK of cloud-based telephony and UC, recently announced the introduction of Red Box call recording to their telephony bundles. The integration of call recording features into all cloud telephony bundles will give Inclarity channel partners more options to deliver value-added services to their end-users.

As businesses become more concerned with security, compliance and privacy issues, the use of the cloud for call recording has become increasingly popular. Today, many organisations see call recording as a must-have solution for businesses of all sizes. Companies striving to find a more cost-effective way to understand the needs of their clients can now access Red Box call recording via partners with Inclarity's telephony solutions.

Accessing Crucial Business Information

[caption id="attachment_20762" align="alignright" width="175"]Enzo Viscito Enzo Viscito[/caption]

According to Inclarity Managing Director, Enzo Viscito, organisations from all backgrounds, and at all sizes require more information to help them make better decisions about their business future. The more companies can get access to valuable data, the easier it will be for them to make decisions that improve service levels and enhance product and service offerings.

Already, Inclarity is well-known for its ability to offer a leading portfolio of hosted cloud solutions to agents and resellers across the UK. These cloud solutions assist companies of all shapes and sizes when it comes to communicating more effectively, without increasing costs. The Inclarity team believes that call recording can offer greater benefits to their partner's customers, which is why they have decided to include it in all bundled services.

The Red Box call recording service comes with 12 months of cloud storage include without any additional cost to partners at all. This will help Inclarity partners to gain an edge in the competitive marketplace.

Recording Included as Standard

Inclarity's telephony solutions combine a BroadSoft calling platform with the company's proprietary network to deliver exceptional services to both channel partners and end-users. Now, all Inclarity telephony bundles will include call recording features too.

Options start with the Flexi bundle, which includes mobile and national landline minutes, a BroadSoft license, 24/7 customer support and more. There are other bundles available too, including softphones and handsets. Call recording is also available as part of the Inclarity lifetime bundle, which offers permanent access to the BroadSoft license.

 

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