Short, checked, cited where we can. The announcements, the moves and the things worth a look.
Follow @cxtodaynewsApollo has unveiled an AI go-to-market system that unifies customer data, opportunity intelligence and sales-and-marketing execution. Its new tools help revenue teams build workflows in natural language, prioritize buyer signals and coordinate personalized outreach - reducing fragmented experiences and enabling more relevant, timely engagement throughout the buyer journey.
Pipedrive has launched Nova, an AI meeting intelligence tool that briefs salespeople, records and transcribes customer calls, and drafts CRM updates for review. By reducing preparation and follow-up administration, Nova helps small and mid-sized sales teams focus on customer conversations while keeping deal records current.
Hackers have compromised fashion retailer ASOS’s mobile app, with a push notification to customer devices warning the company’s data protection officer (DPO) and IT team that the attackers have "fully compromised" the company’s Snowflake instance and will leak it unless ASOS engages.
Southern Company says an unauthorised party accessed its online customer portal and may have exposed limited account information for about 400,000 customers, including around 100,000 Alabama Power customers and 300,000 Georgia Power customers. Affected customers are being offered a year of free credit monitoring and identity theft restoration services through Equifax.
TikTok has unveiled agentic commerce, lead generation and campaign-management tools designed to turn product discovery into faster customer action. New features include conversational shopping assistance, in-app checkout, and AI-automated ads, helping brands personalize journeys, qualify prospects, and optimize creative, targeting, and spend across the customer lifecycle.
OpenAI is testing visual ads during ChatGPT image generation, giving brands a new way to reach consumers as they explore products and services. Expanded attribution, conversion and brand-suitability tools aim to help advertisers measure campaign impact while keeping ads separate from AI responses and private conversations.
The UK government has accepted all 44 recommendations for regulating healthcare AI, backing continuous monitoring over one-time assessments. The MHRA has opened Phase 3 of its AI Airlock sandbox to test post-market oversight, aiming to bring safe, trusted AI tools to patients faster while strengthening transparency and accountability.
ServiceNow has announced AI Workflow Factory and Autonomous Engineer, tools designed to help enterprises discover where AI can improve work and build governed workflows across the business. The company says the solutions can scale operations in days rather than months, with AI Control Tower providing oversight and auditability.
Cisco Webex has partnered with LeapXpert to let users message clients on WhatsApp directly from the Webex app, without switching platforms. The integration adds two-way data loss prevention checks and captures conversations for archiving, with further channels planned.
Denmark’s Ministry of Research, Education and Digitalization says unauthorized parties accessed the country’s Central Person Register (CPR) through a Danish company’s legitimate access. The incident exposed names, addresses and CPR numbers for about 8.8 million people, and the company’s access has been blocked.
In Brief runs on tips. A good nugget is short and specific — a launch, a hire, a funding round, a number, a neat find worth a look — and it lands best with a source link so we can check it and cite it. We read everything and curate what runs; nothing publishes automatically.
File it at the news desk →@cxtodaynews on X ↗Primary source · date · number · named spokesperson. Two of the four and we will usually run it.
