Agent.ai, the agentic AI platform built by HubSpot Founder & current CTO Dharmesh Shah, has surged past 500,000 users.
The platform only had 250,000 users at the turn of the year, highlighting its rapid growth in January.
Taking to LinkedIn to express his excitement, Shah said: "Woo hoo! Agent.ai now has 500,000+ users. This is about 10X growth in 6 months."
The Founder thanked users who have tried out the agents to date and expressed gratitude to those who have submitted one of the 13,000 ratings and reviews, as it "helps the best agents be more easily discovered."
Also, deep gratitude to the 5,000+ people who have used our low-code tool for building an agent.
Currently, Agent.ai runs independently from HubSpot. Yet, Shah hopes that the platform will - ultimately - become part of the CRM giant's core offering.
There is history of this, with Shah’s previous pet project - "ChatSpot" - now flying under the HubSpot banner as "Breeze Copilot".
From a September 2024 Launch to 500,000 Users in Less Than a Year
Shah launched Agent.ai during HubSpot's INBOUND 2024 event as a network of autonomous AI agents.
These agents would cover various use cases - such as service, sales, and marketing - while collaborating to automate multi-step processes.
Users can scout these agents on the network and test them within their CX ecosystem before deploying and optimizing them.
By January, the platform had already surpassed Shah's hopes of having 100,000 platform users. Now, it has five times that number.
Most of these users will have scoured the network for those preconfigured agents. However, Agent.ai also offers a low-code interface for CX teams wanting to create their own custom-built agents.
These AI agents can be shared with the broader community and given reviews of one to five stars.
As of January, the average rating for public AI Agents is 3.99 stars, which Shah views as a positive sign for an early-stage platform.
However, he acknowledges that there’s still room for improvement in the quality of the AI agents and mentions that he’s working seven days a week to continue enhancing the offering.
