HSBC has moved 1,200 employees to permanent remote working contracts in the UK.
Up to 70% of the bank's 1,800 call centre workers based across Britain has decided not to return back to their offices, workforce union Unite announced.
The move is the biggest indictor yet of the nation’s financial sector’s changes to be enforced as the country continues its robust, world-leading vaccination programme.
HSBC's move to base some staff permanently at home goes further than most of its rivals, which are opting for a mixed approach with hybrid modesl in place.
An HSBC UK spokesman said: "We are in discussions with contact centre colleagues who serve HSBC UK retail customers about ways that we can offer flexibility on work location while ensuring the way we work meets our customers' needs.
“These discussions are continuing."