Getting Started with Contact Center AI

Watch on YouTube. CX Today's Charlie Mitchell hosts Tom Martin, CEO of Glance . We discuss how contact centers can get started with AI, considering: Tom's re...

Charlie Mitchell

Watch on YouTube.

CX Today's Charlie Mitchell hosts Tom Martin, CEO of Glance.

We discuss how contact centers can get started with AI, considering:

Tom's recommended starting steps
How this differs from "typical" approaches
Mistakes contact centers often make
Working with a vendor that offers strategic support

If you'd like to find out more about Glance, visit Glance.

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