the voice of customer experience technology
Front pagesponsored · Streem
30 Jan 2023 · 1 min read

Get Started with Video Customer Service

Watch on YouTube . CX Today's Charlie Mitchell hosts Jóhann Hannesson, Lead Product Manager at Streem . In this session, we discuss how businesses can get st...

Watch on YouTube.

CX Today's Charlie Mitchell hosts Jóhann Hannesson, Lead Product Manager at Streem.

In this session, we discuss how businesses can get started with video customer service, considering:

  • Where should contact centers start when piecing together a video strategy?
  • How can contact centers identify where video will add value?
  • Which video use cases typically add most value to the contact center?
  • How can contact centers measure the success of their video strategy?
  • What should contact centers look for in a video solutions vendor?

To uncover more about Streem's video solutions for contact centers, visit Streem.

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