Leading developer and integrator of cloud contact centre solutions, Foehn, recently received the award for "EMEA Cloud Partner of the Year" from Genesys, a global leader in omni-channel contact centre environments. The award was presented at the Genesys G-Summit Europe on the 10th of September 2019.
The accolade from Genesys is the third that Foehn has received in consecutive years, following PureCloud Partner of the Year in 2018 and 2017. The new award highlights Foehn's skills in PureCloud implementations via the Genesys Cloud and acknowledges customer wins with multi-national deployments.
The sales director for Foehn, Julian Barrow, spoke as part of the panel discussion for the Partner Day conference for Genesys, showcasing the achievements of the Foehn brand, and explaining how the company's approach to marketing, sales and customer experience in a self-sufficient manner has helped to drive the business forward.
A Fantastic Achievement for Foehn
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Julian Barrow[/caption]
When receiving the award from Genesys, Julian Barrow thanked the Foehn team and the company's clients for their commitment to the PureCloud offering and noted that Foehn had had a fantastic three years building their proposition with PureCloud through Genesys Cloud.
The latest Genesys award follows a year of fantastic growth and success within Foehn's two decades in the communications space, including the ITSPA Best VoIP software award for 2018 for the Voxivo cloud collaboration and phone system. Additionally, this year, Foehn launched its Voxivo CX cloud contact centre. Other exciting updates over the last year have included the award of ISO/IEC 27001, Cyber Essentials accreditation, and G-Cloud listing on the Government's digital marketplace for six years in a row.
John Bell[/caption]