CX Today's Charlie Mitchell hosts Diego Gosmar, Chief Innovation Evangelist at XCALLY.
We discuss some of the ethics of deploying conversational, generative, and voice AI technologies for customer experience use cases.
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Agent Experience3 Nov 2023 · 1 min read
Generative Conversational AI: Ethical Guidelines for Customer Experience Teams
Watch on YouTube. CX Today's Charlie Mitchell hosts Diego Gosmar, Chief Innovation Evangelist at XCALLY . We discuss some of the ethics of deploying conversa...
- The four pillars of sustainable conversational AI
- The new dangers of conversational AI
- Ethical principles for deploying conversational AI
- Customer success stories
For more insights from the XCALLY team, visit their website.
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