The customer and employee engagement software provider Freshworks has filed for a proposed initial public offering in the United States.
The company said it had publicly filed a registration statement on Form S-1 with the U.S. Securities and Exchange Commission, and that it intended to list its Class A common stock on the Nasdaq Global Select Market under the ticker symbol “FRSH”. Morgan Stanley, J.P. Morgan and BofA Securities will act as lead.
Freshworks provides a software as a service suite, with its flagship customer experience product being customer service platform Freshdesk (which the company was previously named after), as well as a chatbot offering named Freshchat and cloud phone system known as Freshcaller.
Since being founded in 2010 in Chennai, India, Freshworks has attracted nearly $500mn of funding across nine funding rounds – with its Series H in November 2019 alone bringing in $150mn. That round was jointly led by Sequoia Capital, CapitalG and Accel and valued the company at $3.5bn.
News first broke of the customer engagement company’s plans in May, with reports suggesting the debut could see the company valued at around $10bn. The number of shares to be offered as well as the price range were not announced.