Rowan Trollope has taken the CEO hot seat at Redis, the real-time data platform provider.
The news comes less than two weeks after he departed Five9, following a successful four-year spell at the CCaaS provider.
During his tenure, its revenues grew by 400 percent.
Yet, with a reputation for liking to build companies, it seems the ideal time for Trollope to move on – with Five9 reaping the rewards of its rearchitected platform and very much set in its path.
Now, he is continuing his mission to improve CX, but from another angle.
Indeed, with Redis, he wants to help businesses build better apps and redesign their products to avoid risking customer loyalty.
"AI is revolutionizing how software is built and is being embedded in virtually every app," he said. "In response, entrepreneurs have been hard at work inventing the next-generation tech stack."
From AI tool-chains to front-end frameworks to the database layer, [they aim to] make it easy for developers to build fast, scalable apps with AI at the core.
Redis strives to support entrepreneurs in this mission, a prospect that excites Trollope, a developer at heart.
"[Redis is an] insanely great platform that is loved by developers like me," he added.
What Does Redis Do?
Created in 2009, Redis rose to prominence after championing the idea that a cache can also store data. From there, it created a system where the main computer memory reads and modifies data, as opposed to much slower discs.
Inspired by this proposition, some of the most popular apps – including Twitter, Pinterest, and craigslist – used Redis to deliver data to end-users, faster.
Soon, clients could also store data naturally, as if using a programming language, instead of squeezing it into tables and JSON documents.
As a result, these businesses began to interact with the database using basic commands.
Now, clients often use Redis’s technology as a cache to speed up relational databases. Yet, it is also available as a primary database, which removes the need for a complex caching layer.
