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3 Apr 2020 · 1 min read

Five9: Using AI in the Contact Center during a Pandemic

Watch and subscribe on YouTube . Rob Scott hosts Jonathan Rosenberg, CTO and Head of AI at Five9 . In this session we discuss the following: How does AI help...

Rob Scott

Watch and subscribe on YouTube.

Rob Scott hosts Jonathan Rosenberg, CTO and Head of AI at Five9.

In this session we discuss the following:

  • How does AI help agents achieve great customer experience during a pandemic like COVID-19
  • What role can AI play in the migration/deployment process and what benefits can it deliver
  • The future of customer experience

If you're looking for more information on this topic visit Five9.

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