3 Apr 2020 · 1 min read
Five9: Using AI in the Contact Center during a Pandemic Watch and subscribe on YouTube . Rob Scott hosts Jonathan Rosenberg, CTO and Head of AI at Five9 . In this session we discuss the following: How does AI help...
Rob Scott Save share Watch and subscribe on YouTube .
Rob Scott hosts Jonathan Rosenberg, CTO and Head of AI at Five9 .
In this session we discuss the following:
How does AI help agents achieve great customer experience during a pandemic like COVID-19 What role can AI play in the migration/deployment process and what benefits can it deliver The future of customer experience
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