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NewsCX Intelligence16 Jul 2021 · 2 min read

Eurowings Implements OpenText for Flight Optimisation

OpenText, The Information Company™, announced that Eurowings GmbH, a German airline specialising in low-cost direct flights within Europe, implemented OpenTe...

Eurowings Implements OpenText for Flight Optimisation

OpenText, The Information Company™, announced that Eurowings GmbH, a German airline specialising in low-cost direct flights within Europe, implemented OpenText Exceed™ TurboX to help secure remote access to critical applications to manage flight operations.

Eurowings, part of Lufthansa Group, relies on a highly graphical Unix application for flight planning operations. During the pandemic, the airline replaced its existing remote access solutions with Exceed TurboX to deliver more security, better connectivity, and improved efficiency.

Andreas Buxot, Expert Flight Operation Application, Eurowings, said:

"OpenText Exceed TurboX makes it quick and easy to manage flight operations, even with real-time changes like crew scheduling, weather disruptions and aircraft availability."

"Flight planning is critical for the aviation industry, and this solution is proving to be the single, stable, and secure solution, rich in the functionality that we needed. Our users are very happy."

Exceed TurboX supports organisations in virtually deploying UNIX, Linux, and Windows applications to users regardless of location or end-point resources. The solution allows for each application and desktop instance to run on centralised servers, allowing users to connect, disconnect and reconnect to active sessions through a simple browser. The solution also removes limitations and complexities associated with other remote access methods, with faster connectivity times and intuitive user experience.

Muhi Mazjoub, Chief Product Officer at OpenText, said: "Over the last year, we have seen how business continuity and performance can be challenged in times of crisis."

"Eurowings' decision to implement a remote access strategy was critical to protect the health and safety of their employees, while minimizing disruptions in productivity and operations."

Uwe Kohlmetz, Head of Flight OPS IT, Eurowings, added: "With all features implemented and running as envisioned, the project has been a great success."

"This goes beyond the solution, it's also the support and knowledge of OpenText personnel and account management. From consultation to support, it has been an absolute pleasure to work with OpenText."

 

 

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