Enghouse Systems has acquired Competella, a Microsoft Teams solutions vendor, for an undisclosed amount.
Based in Stockholm, Sweden, Competella offers a communication suite for Microsoft Teams that helps organisations move from telephony legacy systems to the Teams phone solution.
The suite includes various Microsoft Teams native contact centre solutions, along with an IVR and Office User add-ons.
Further, the suite enables contact center agents to use an array of tools, such as directory search, calendar, email and IM, along with fully integrated queuing.
Competella’s network of cloud partners and resellers includes brands like T-Mobile, Orange, and Long View.
The company primarily serves customers in Scandinavian and Switzerland markets.