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CX Today's Charlie Mitchell hosts Martin Taylor, Director of Content Guru.
In this session, we consider the future of video in the contact centre, discussing:
- Why are some contact centres turning to video?
- Use cases for video in the contact centre
- Critical features of a video solution for contact centres
- Differentiators of the Content Guru storm video solution?
- Examples of excellent video contact centre video strategies
To learn more about the Content Guru storm solution, visit Content Guru.