the voice of customer experience technology
Front pagesponsored · Olive Communications
4 Dec 2020 · 1 min read

CX Transformation During a Pandemic

UC Today's Rob Scott hosts Colin Campbell, Strategic Acquisitions Director at Olive.

Watch and subscribe on YouTube.

In this session we discuss the following:

  • How are end customers approaching CX in 2020? 
  • What challenges are Olive’s customers facing?
  • How is Olive addressing these challenges?
  • How will CX play out in 2021?

If you're looking for more information on this topic visit Olive. 

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