Are you tired of keeping up with the latest trends and developments from the CX world by checking up on various outlets? Is your calendar full of webinars that don’t deliver?
Then we have something you need.
Presenting CX Summit 2022, the ultimate CX virtual event that brings you the best customer experience technology content and illuminating insights in one easy-to-digest digital event.
CX Summit is going to be a three-day event packed full of interactive keynotes from global brands, exciting announcements, and panel sessions featuring top industry thought leaders. And if you just like to look around, we got you covered – all exhibitors will have their own content hub where you can find out more about the brand.
Starting tomorrow at 11:00 am BST sharp, CX Summit will enable attendees to gain insights into the latest trends and topics in the CX arena, from what makes customer experience human to transforming contact centres with Microsoft Teams.
Register HERE to attend and if you don’t make it – don’t worry, each registrant will have on-demand access to all must-see recordings from the event.
Featured Sessions
We’ve prepared nine insightful keynote sessions that will deal with an array of CX topics, including the secret behind a well-planned total experience strategy and making the most out of our contact centre in 2022.
Here are three exciting examples from each day of our upcoming event:
Day 1 – Avoiding Common Contact Centre Migration Pitfalls – Brian Atkinson, GM EMEA, Five9, and Fernando Egea, Global VP of AI, Talkdesk
Contact centres have become more digitally enabled than ever before. Riding on the back of the waves created by the pandemic, companies have accelerated their move to the cloud. In this session, a panel of experts talk about hidden risks that may arise when migrating the contact centre from on-prem to the CCaaS.
Day 2 – Leveraging the Power of Conversational AI – Stuart Dorman, CIO, Sabio, and David Jennings, Head of Global Sales Engineering, Webex CPaaS
