We’re excited to announce that applications are now open for the upcoming CX Awards for 2022. This global annual award, which will launch for the first time in 2022, is an incredible opportunity for innovators in customer experience to celebrate success. Our fully digital awards will feature brands from all over the globe!
The categories for the CX Awards include:
- CX Leader of the Year
- Best CX Solution
- Most Innovative Product
- Women in CX Technology
- Best Contact Centre Platform
- Best CRM Platform
- Best Conversational Analytics Platform
- Best Workforce Optimisation Platform
- Best Customer Journey Platform
- Best Helpdesk Platform
- Best Compliance Product
- Best Loyalty Management Platform
- Best Use of AI
The judges for the CX Awards 2022 have been announced
We are delighted to be able to announce our judging panel for the CX Awards. Chair of the judges, Rob Scott, Publisher of CX Today, will be joined by Clare Muscutt, founder of the world’s first online membership community for Women in Customer Experience. Rob and Clare will also be hosting the awards ceremony on the 17th of February 2022, at 16:00 GMT.
Joining Rob and Clare will be:
- Robin Gareiss: CEO and Principal Analyst at Metrigy
- Martin Hill-Wilson: Owner at Brainfood Consulting
- Julie Tano-Lawson: Owner and a Senior Consultant at Cabinet-Conseil CX
- Michael Fauscette: Founder, CEO and Chief Analyst at Arion Research
- Jaimy Szymanski: Industry Analyst and Founding Partner at Kaleido Insights
- Nerys Corfield: Global Contact Centre Consultant at Injection Consulting
Applications for the CX Awards will close on January 14th, 2022. We look forward to receiving your applications and the judges will review these in late January and the shortlist will be announced on the 4th of February.