CX Today's Charlie Mitchell hosts Mario Matulich, President of the Customer Management Practice.
Matulich discusses what to expect from the upcoming Customer Contact Week 2025 event that takes place between June 9-12, 2025.
In doing so, they discuss:
- The challenges attendees currently face within their CX operations.
- How CCW addresses these challenges with its agenda.
- The flagship speaker sessions for the week.
For more on CCW 2025, visit their website.