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OpenAI on CX Today

102 pieces · 101 editorial · 1 sponsored · covered since 2022 (1 story)

CX Today coverage mentioning OpenAI, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds OpenAI stories to your CX Today feed.

Editorial coverage

101 pieces · CX Today editorial stories
Forget the Model Wars. Vendors Are Now Competing on Enterprise AI Deployment
News
Forget the Model Wars. Vendors Are Now Competing on Enterprise AI Deployment
Nicole Willing · 3mo ago
HP Taps OpenAI Frontier to Scale Enterprise AI Across Customer Experience
News
HP Taps OpenAI Frontier to Scale Enterprise AI Across Customer Experience
Nicole Willing · 4mo ago
Anthropic Opens Project Glasswing to 150 More Partners as the AI Cybersecurity Arms Race Heats Up
News · CX Trust
Anthropic Opens Project Glasswing to 150 More Partners as the AI Cybersecurity Arms Race Heats Up
Nicole Willing · 4mo ago
NewsSam Altman Softens Stance on AI Replacing Jobs, Says Some Human Work Will EndureNicole Willing · May 27, 2026
News · CX TrustVendors Race to Reinvent Cyber Defense for the Agentic AI EraNicole Willing · May 14, 2026
NewsOpenAI Launches Enterprise Deployment Unit as AI Vendor Race Shifts Toward ServicesNicole Willing · May 13, 2026
NewsMicrosoft and OpenAI Move Beyond Exclusivity in Next Phase of AI PartnershipFrancesca Roche · May 1, 2026
NewsMicrosoft Copilot Cowork Signals Shift to Multi-Step AI Workflows for Enterprise UsersNicole Willing · Mar 31, 2026
News · CX TrustOpenAI Acquires Promptfoo to Embed Security in AI AgentsFrancesca Roche · Mar 10, 2026
News · CRM & DataBig CX News from Zoom, ServiceNow, Salesforce, RingCentral & OpenaiRhys Fisher · Feb 27, 2026
News · CRM & DataSalesforce Reframes AI Model Competition Around Enterprise Work and AgentsNicole Willing · Feb 26, 2026
NewsOpenAI’s Consulting Play, CX Leaders Might Get SidelinedRob Wilkinson · Feb 24, 2026
NewsRingCentral’s OpenAI Move, And A 144% Jump In Live CoachingRob Wilkinson · Feb 23, 2026
News · CX TrustOpenAI Just Bet Big on Personal AI Agents. Is Customer Service Ready?Rhys Fisher · Feb 18, 2026
NewsOpenAI Frontier Promises AI Coworkers. Can Your Enterprise Deliver?Rhys Fisher · Feb 10, 2026
News · Revenue TechOpenAI’s Sam Altman Criticizes Anthropic over Claude Advertising CampaignFrancesca Roche · Feb 5, 2026
News · CRM & DataServiceNow and OpenAI Push AI Past Chatbots into Real CX WorkRhys Fisher · Jan 20, 2026
NewsAlbertson’s Uses Google AI Search to Drive 10% Bigger Grocery BasketsNicole Willing · Jan 8, 2026
News · Revenue TechZeta Global Partners With Open AI To Expand Marketing CapabilitiesFrancesca Roche · Jan 7, 2026
News · CX IntelligenceAccenture Acquires Faculty to Scale Safe Enterprise AIRhys Fisher · Jan 6, 2026
News · CX TrustOpenAI Discloses Mixpanel Hack, Highlighting Risks in Third-Party Data SecurityNicole Willing · Dec 1, 2025
News · CRM & DataCan OpenAI’s Atlas Browser Transform Customer Interactions in E-Commerce?Nicole Willing · Oct 27, 2025
NewsChatGPT Moves Into Commerce With Instant CheckoutDaniel Flatt · Sep 30, 2025
News · CX IntelligenceOpenAI’s Latest Moves Put Many Voice AI Startups on NoticeCharlie Mitchell · Sep 1, 2025
News · CRM & DataHubSpot Has Rebuilt Its Funnel, and It’s WorkingPeter Ward · Aug 7, 2025
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