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Meta on CX Today

47 pieces · 47 editorial · 0 sponsored · covered since 2022 (3 stories)

CX Today coverage mentioning Meta, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Meta stories to your CX Today feed.

Editorial coverage

47 pieces · CX Today editorial stories
A Google Calendar Invite, a Hidden Prompt, and a New Kind of AI Security Problem
News · CX Trust
A Google Calendar Invite, a Hidden Prompt, and a New Kind of AI Security Problem
Nicole Willing · 9mo ago
Omnichat Unveils Omni AI Agent Studio to Power WhatsApp Customer Interactions
News · CRM & Data
Omnichat Unveils Omni AI Agent Studio to Power WhatsApp Customer Interactions
Nicole Willing · 9mo ago
Meta Buys the "Hands" for its AI Brain
News
Meta Buys the "Hands" for its AI Brain
Rob Scott · 10mo ago
NewsMeta Shows How WhatsApp is Enhancing Customer Interactions to Increase LoyaltyNicole Willing · Dec 1, 2025
News · CX IntelligenceMeta Introduces a Customer Service AI Agent for Facebook & Instagram, Targets SMBs with Free TrialCharlie Mitchell · Mar 7, 2025
News · CRM & DataThe Latest BIG News from HubSpot, Google, Salesforce, & MetaCharlie Mitchell · Sep 27, 2024
News · CX IntelligenceMeta Goes All In on Virtual Agents with Embedded Ads & Celebrity VoicesKieran Devlin · Sep 27, 2024
News · CRM & DataBig CX News from NICE, Zendesk, Meta & Five9Rhys Fisher · Aug 16, 2024
News · CRM & DataZendesk Teams with Meta to Launch Customer Messaging AppRhys Fisher · Aug 14, 2024
NewsMeta Announces New WhatsApp AI Capabilities, Promises to “Get Business Done”Rhys Fisher · Jun 7, 2024
News · CRM & DataWhatsApp Business Removes Facebook Account RequirementsRory Greener · Jun 28, 2023
News · CRM & DataBig CX News from Cisco, Meta, Lifesize, & TwilioCharlie Mitchell · May 19, 2023
News · CRM & DataMeta Expands WhatsApp Customer Buying Journeys into SingaporeJames Stephen · May 19, 2023
News · CRM & DataMeta Sells Kustomer on a $250MN Valuation, Despite Acquiring the CRM Vendor for $1BN Last YearCharlie Mitchell · May 18, 2023
CRM & DataWas Meta's CRM Mission Always Doomed to Fail?Charlie Mitchell · Apr 4, 2023
NewsThe Latest BIG News Meta, Qualtrics, and SalesforceCharlie Mitchell · Apr 3, 2023
News · CRM & DataBig CX News from Microsoft, Meta, and QualtricsCharlie Mitchell · Mar 21, 2023
News · CRM & DataMeta Plans to Offload Kustomer After Acquiring It for $1BN Last YearCharlie Mitchell · Mar 13, 2023
FeatureThe Metaverse, Web 3.0, and Crypto to Take a Back Seat in 2023Charlie Mitchell · Jan 3, 2023
News · CRM & DataConsumers In Brazil Can Now Find, Message, and Buy from Businesses On WhatsAppCharlie Mitchell · Nov 17, 2022
NewsBIG CX NEWS from Avaya, Zendesk, and MetaSandra Radlovački · Sep 9, 2022
Feature · CRM & DataMeta: 1BN Users Message Businesses Across WhatsApp, Messenger, and Instagram Each WeekCharlie Mitchell · Sep 5, 2022
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