Coveo has been named a leader in The Forrester Wave: Cognitive Search, Q3 2021 report, the firm has announced.
The report evaluated 13 vendors on 26 criteria, grouped by Current Offering, Strategy and Market Presence.
Coveo, a leader in relevance platforms that transform search, recommendations, and personalisation within digital experiences, received the highest score in the Current Offering category.
Louis Têtu, Chairman and CEO at Coveo, said: “We are honored to be recognised as a leader in The Forrester Wave: Cognitive Search, Q3 2021.
“We believe our position in this report reflects our innovation and the success we’ve had collaborating with our customers globally, many of which are leading brands. They rely on the Coveo Relevance Cloud AI platform as the intelligence behind the digital journeys of their customers, partners and employees.”
Coveo also scored among the highest In the Data criterion, and received the highest total possible in the Development, Operations, Performance, Enablement and Market Awareness criteria.
The report read: “Coveo aspires to help its customers use search to ‘deliver breakthrough digital experiences’ for digital commerce, customer service, and workplace knowledge.”
