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25 Oct 2024 · 1 min read

Context Summaries and Suggested Replies - a Deep Dive into Cisco’s AI-Powered CX Features

CX Today’s Tom Wright hosts Cisco’s Sudarshan Dharmapuri . In this session we discuss the following: 1) How AI is driving Cisco’s CX strategy 2) New features...

CX Today’s Tom Wright hosts Cisco’s Sudarshan Dharmapuri. In this session we discuss the following:

1) How AI is driving Cisco’s CX strategy 2) New features including context summaries and suggested responses 3) The new Agent Wellness solution

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