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Front pagesponsored · Cognigy
1 Jul 2024 · 1 min read

Cognigy Shares Plans for AI Workforce of the Future Post Funding Round

Watch on YouTube. CX Today's Susie Harrison hosts Cognigy CEO Philip Heltewig to discuss the company's plans for AI investments. In this video, they cover: T...

Watch on YouTube.

CX Today's Susie Harrison hosts Cognigy CEO Philip Heltewig to discuss the company's plans for AI investments.

In this video, they cover:

  • The involved Series C funding round process and what the outcome means for the business
  • Cognigy's plans for investment, including R&D and feature expansion
  • How AI is accelerating interactions in the contact center
  • Trends for generative AI in the contact center

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