Coca Cola has partnered with 8x8 to provide distributors and retailers with a secure mobile experience for managing orders and deliveries.
Coca-Cola Europacific Partners or CCEP Indonesia, as one of the leading consumer goods companies in the world, operates eight manufacturing facilities in Indonesia, selling and distributing seven categories of non-alcoholic beverage brands to serve more than 450,000 outlets in the world’s fourth most populous city. As part of CCEP Indonesia’s digital transformation journey to expand its efforts to the front end of the business, the company launched the Klik Toko app as an integrated digital solution for all Business-to-Business (B2B) customers in Indonesia.
Lakshman Peiris, Marketing Director of Coca-Cola Europacific Partners Indonesia, said: “Our customers, including general trade outlets, are the most important and vital part of our business, and we are committed to create the opportunity to provide a fast and a superior service for them, including investing in digital technology. Klik Toko is one of the central elements of our transformation efforts as we invest in making it easier for our partners to do business with us.
“The partnership with 8x8 enhances Klik Toko’s security while accelerating and automating user verification. In addition, this delivers a great onboarding experience, allowing users to securely use the app and gain the benefits offered through Klik Toko.”
CCEP Indonesia partnered with 8x8 to deploy multi-factor authentication services for the Klik Toko app to ensure data and systems are accessed securely. When a person creates or logs into a Klik Toko account, the 8x8 SMS API enables user verification by connecting the app to CCEP Indonesia’s back-end systems. A one-time password (OTP) is generated and sent to the user via a SMS message, which must be entered within a specific timeframe to gain authorized access to the account.