CM.com has been lauded as a Major Player in the 2021 IDC MarketScape for Worldwide Communication Platform as a Service Vendor Assessment.
The CM.com portfolio includes messaging, voice, payments, and authentication APIs. The Conversational Commerce platform enables businesses to engage with customers across multiple messaging channels such as WhatsApp, Facebook Messenger, and Apple Business Chat, blended with seamless payment capabilities through in-app payments with Apple Pay, WeChat Pay, and cards that drive sales and facilitate superior customer experience.
Jan Saan, chief technology officer at CM.com, said: "The CPaaS industry continues to be one of the fastest growing industries. We have been providing thousands of global businesses with software solutions facilitating superior customer experience.