Cisco has announced a new bi-directional integration of Cisco AppDynamics and ThousandEyes to strengthen customer digital experience monitoring.
As the integration is active at both ends, data will be exchanged in real time between both solutions.
ThousandEyes offers a network intelligence solution, which produces software to analyze local and wide area network performance. Cisco rolled the company up in 2020.
Liz Centoni, EVP, Chief Strategy Officer, and GM of Applications, said: "Our customers are committed to delivering the best digital experiences for their businesses.
"However, as digital experiences get simpler for consumers, they get more complex for companies.
Customer Digital Experience Monitoring seamlessly brings together our industry-leading application observability and our unparalleled network intelligence, so that customers can uncover all the application and network dependencies not visible before.
Cisco’s solution offers insights into the application and network via internet connectivity metrics for applications and application dependency mapping for network operations.
The combined application and network perspectives help to create differentiated business outcomes, and it is available automatically, without the need for further installations.
The solution reduces Mean Time to Resolution (MTTR), removes observability gaps using actional recommendations, and helps teams to give precedence to network remediation based on the business impact and criticality.
It also enables businesses to remove the barriers to meaningful collaboration that could exist between infrastructure and operations teams, SecOps and DevSecOps teams, and applications developers.
As a result, organizations will be able to act quickly to prioritize revenue, user experience, risk management, cost reduction, and reducing tool sprawl.
The ability to gain a comprehensive view of application health and user journeys, allows businesses to make better decisions and resolve issues faster, which will lead to enhanced user experiences and business outcomes.
According to Cisco, user experience has become an increasingly critical indicator at the boardroom level.
Organizations are now working to make sure they can improve digital experiences using applications that are central to business interactions.
