In a survey consisting of 2,500 executive leaders, Gartner uncovered that 45 percent of business execs marked the current hype-cycle of ChatGPT as a significant factor behind their own enterprise adoption of AI.
Gartner surveyed 2,544 leaders in a webinar series in March and April 2023. Its subsequent report dissected how ChatGPT and AI's presence affects enterprise operations and goals.
Frances Karamouzis, a VP Analyst at Gartner, added:
The generative AI frenzy shows no signs of abating. Organizations are scrambling to determine how much cash to pour into generative AI solutions, which products are worth the investment, when to get started and how to mitigate the risks that come with this emerging technology.
Gartner: 45 Percent of Executives are Looking into Enterprise-AI
Alongside its findings that 45 percent of questioned leaders are looking into AI due to current publicity. The report also highlighted how 70 percent of organizations are currently in the "exploration" stages of generative AI research and implementation - moreover, 19 percent are in later pilot or production stages.
Additionally, Gartner found that 68 percent of executives believe investment into enterprise-grade generative AI dramatically outweighs the risk. On the other hand, only 5 percent thought the risks outweighed the benefits.
According to those surveyed, the benefits of enterprise-grade generative AI include customer experience/retention, revenue growth, cost optimization, and business continuity.
Karamouzis noted that autonomous businesses are "the next macrophase of technological change." The VP Analyst also explained how AI can "mitigate the impact of inflation, talent shortages, and even economic downturns."
Karamouzis also said:
