The Customer Contact Week (CCW) planned for June 28 through July 1, 2021 is cancelled. The situation with Covid-19 and the expected political decisions have influenced the lack of any reliable statement on whether the CCW will be happening this year, regardless of the highest hygiene and safety measures.
Michael Vlajic, member of the Executive Board of the organiser, Management Circle, said:
“Due to the lack of prospects for opening and the associated lack of planning security for partners and visitors, we have decided to cancel the CCW 2021. We very much regret this cancellation.”
The digital CCW will not be taking place either, as it was not planned from the beginning. The digital platform was designed to be a complement and extension to the physical CCW.
The next planned CCW will be taking place from March 21 through March 24, 2022, in the ECC Berlin, Germany, in a hybrid format.