BrightCloud Group, the contact centre and customer experience specialist, has shortlisted as one of the finalists at the upcoming 2020 Comms Business Awards putting a positive spin on what has been a challenging year for many within the industry.
BrightCloud Group demonstrated its capability to deliver a multi-faceted solution that unifies telephony functionalities to deliver one of the best customer experiences and enhance customer engagement to achieve the nomination.
Alex Morrison, CEO of BrightCloud Group, said:
“In what has been an unprecedented year for business in all industries, we are absolutely thrilled to close out 2020 as finalists at the Comms Business Awards"
“Being shortlisted for the ICT Enterprise Solution award is a testament to the hardworking and dedicated team we have compiled here at BrightCloud. The innovative developments we continue to make demonstrate our commitment to deliver solutions that have transformative impacts on the business we work with.”
BrightCloud Group is one of just four companies to have been shortlisted in the ICT Enterprise Solution category. The category winner will be unveiled later today this week in a virtual award ceremony.