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Feature5 Jun 2024 · 1 min read

Axos Bank Introduces a AI + Human Maturity Model for CX

CX Today's Charlie Mitchell hosts Pallavi Walawalkar, Head of Centers of Excellence at Axos Bank. Broadcast from CCW 2024 in Las Vegas, we consider Axos Bank...

Charlie Mitchell

CX Today's Charlie Mitchell hosts Pallavi Walawalkar, Head of Centers of Excellence at Axos Bank.

Broadcast from CCW 2024 in Las Vegas, we consider Axos Banks' AI journey so far, discussing:

  1. The AI + Human Maturity Model
  2. AI & GenAI deployments
  3. Axos Banks' people strategy

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