Up to 57% percent of UK workers have felt happier over the past year as a result of working from home, according to a new study commissioned by Avaya to take the emotional pulse of the nation as we move beyond 2020.
The Life and Work Beyond 2020 study, conducted by research firm Davies Hickman Partners, polled 10,000 consumers and workers in 11 countries to discover the impacts of COVID-19 on consumer wellbeing and values as the world embraces a new world of work.
Steve Joyner, Managing Director UK&I, Avaya, said: “Findings from our Life and Work Beyond 2020 study highlight the need for employers to provide clear guidance on what their future of work might look like, which is understandable and necessary after this turbulent and uncertain year. We all know that a happy employee is a productive one and technology where it’s needed to support an employee to do their tasks well, is critical.
“Today’s home office is a mishmash of various technologies and employees are trying to do the best they can with the communication tools available to them – but bear in mind that often these aren’t as efficient as what they had in the office.
"I’d encourage employers to move toward what we call a more ‘composable’ technology architecture, delivering a set of communication components that can be easily leveraged and combined to deliver more effective employee experience, even when working outside of the business office.”
The research found that workers in the UK are among the most appreciative of work-from-anywhere models, with 44% saying that the ability to conduct hybrid work – from a home or office – would contribute to their happiness.
