Recent work2 stories
Interview
Deliver Better CX with Conversational Intelligence
Clare Muscutt , founder and CEO of Women in CX, says, “Building a great customer experience doesn’t happen by accident, it happens by design.” Most consumers...
Leslie Pagel · 2 Dec 2023
Interview
Humans and Artificial Intelligence in Harmony for Healthcare
Navigating healthcare can be a scary proposition. But by weaving together artificial intelligence (AI) and human interaction, healthcare organisations can ac...
Leslie Pagel · 7 Sept 2023