CX Today's Charlie Mitchell runs through several takeaways from a recent industry study, entitled: "RingCentral Trends 2025: The State of AI in Business Communications".
For the conversation, he's joined by:
- John Finch, Global Vice President Product Marketing, CX at RingCentral
- Esther Yoon, Vice President of Product and Industry Marketing at RingCentral
Both guests share excellent insight into key findings from the report. In doing so, they discuss:
- The AI optimism gap between senior leaders and their teams
- How companies are proving the ROI of AI
- The key to putting data to work and powering new use cases
To watch the webinar that goes deeper on AI In business communications, click here.