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CX Intelligence7 Jun 2019 · 2 min read

Akixi Enters the Cisco Solution Partner Program

Akixi is an award-winning company that became the first UK service provider to provide call centre reporting and call management to both VoIP and PBX provide...

Akixi Cisco Solution Partner

Akixi is an award-winning company that became the first UK service provider to provide call centre reporting and call management to both VoIP and PBX providers. Recently, the brand shared an exciting new step in its growth strategy, revealing that they have officially become a member of the Cisco Solution Partner Program.

Akixi currently offers cost-effective and easy-to-use communication services to users across the globe, in Europe, South Africa, USA, and Mexico. Joining the Cisco Solution Partner Program will allow Akixi to provide enhanced Cisco-approved solutions running on the Cisco infrastructure. Because these tools are easy to implement and manage, they should help Akixi to give their customers the best possible return on their investment.

Joining the Cisco Solution Partner Program

Akixi prides itself on offering a service that is available to use anywhere on a wide variety of sites. The solutions the company provides can scale from 2 users to several thousand. The Cisco Solution Partner Program allows Akixi to unite with the Cisco ecosystem and upgrade their offering as a result. As part of the Cisco Partner Ecosystem, the strategy means that Cisco can work hand-in-hand with third-party software and hardware vendors on integrated solutions.

According to the Marketing Manager at Akixi, Hilary King, the business is thrilled to say that they're part of the Cisco Partner Ecosystem. As a member of the Cisco Solution Partner Program, Akixi will be able to continue expanding their service offerings and providing new opportunities for their end-users. According to King, the decision to take the partnership with Cisco further was a logical step for Akixi after Cisco acquired BroadSoft in 2018.

Looking Forward to Future Collaboration

Akixi offers cost-effective services through their call management and calls reporting platform, with more than 200 sets of data statistics to browse through. Currently, the company works with more than 2,500 client sites around the world. As a solution provider with Cisco, Akixi believes that it can deliver a complementary product offering, with first-class reporting and analytics services built-in.

Hilary King noted in a press release that the company is looking forward to collaborating further with Cisco in the future, to meet the joint needs of its customers. With the new partnership in place, the business will be better-served to deliver the Akixi offering to a global market, enhancing the opportunities that service providers worldwide can access.

 

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