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Interview16 Jun 2023 · 1 min read

AI Takes Center Stage at Verint Engage 23

Watch on YouTube. CX Today's Rob Scott hosts Jason Valdina, Senior Director of Go To Market Strategy for Digital Engagement Channels at Verint. In this sessi...

Rob Scott

Watch on YouTube.

CX Today's Rob Scott hosts Jason Valdina, Senior Director of Go To Market Strategy for Digital Engagement Channels at Verint.

In this session, we discuss Verint's various AI ventures, considering:

  • The journey so far
  • Verint's latest AI innovations
  • How these will benefit contact centers

For more from Verint Engage 2023, check out the following article: Rethinking CCaaS – Debunking The Verint Open CCaaS Opportunity

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