Delivering an excellent customer experience in today’s competitive landscape is tough. Business leaders can’t just optimise the sales strategy. Rather, they need to think about how they’re delighting their customer across every stage of the purchasing journey. From marketing to sales, and customer service, every touchpoint needs to be perfect.
Tools like ActiveCampaign Enterprise promise Enterprise companies the opportunity to create incredible experiences through an integrated and scalable platform. Access to features like priority support, exceptional strategy consultations, and extensive customisation options ensure big companies don’t have to miss out on delivering bespoke experiences.
Let’s explore what companies can do with ActiveCampaign Enterprise.
ActiveCampaign Enterprise Review: Features
ActiveCampaign Enterprise is the marketing, sales, and automation solution offered by ActiveCampaign to the Enterprise market.
Already well-known around the world as a leader in customer experience automation, ActiveCampaign changes the way companies interact with customers in a digital world. With tools like email marketing, marketing automation, service and support assistance, and CRM and sales automation, brands can make the most of every part of the brand/customer relationship.
Unlike other automation software providers, ActiveCampaign also recognises the need for specialist strategies in different verticals. Companies can access specially-designed packages of services based on their sector, whether they’re selling in real estate, technology, education, or travel.
ActiveCampaign Enterprise is the Enterprise-focused solution for CX automation. Features for the enterprise include:
- Customer experience orchestration with drag-and-drop journey mapping
- Extensive customer segmentation and tracking
- Personalisation with automated marketing and sales campaigns
- Email marketing (with automated campaigns)
- Customer relationship management software
- Account management connecting live chat, email, and text
- In-depth onboarding with a specialist consultant
- Personalised deliverability with proactive monitoring
- Unlimited email testing
- Custom design services from artistic experts
- Custom marketing strategy brainstorming and planning
- Automation design consultation
- Social data for individual contacts
- Unlimited users and custom permissions
- Unlimited apps and integrations
Targeted at companies who can’t afford to compromise on amazing customer experience, the ActiveCampaign Enterprise solution allows teams to build highly customised strategies for CX. You can build incredible automated marketing strategies, sort through customer information with CRM data and segments, and get priority support to help you every step of the way.
ActiveCampaign Enterprise Review: Benefits
While ActiveCampaign’s services are impressive at any level, they become particularly appealing when you upgrade to the Enterprise package. Perhaps the most impressive part of ActiveCampaign Enterprise is the support you get to ensure your marketing, sales, and service strategies are access. Onboarding specialists and consultants guide you through setting up your new technology, while automation experts help you build your campaigns.