the voice of customer experience technology
Front pagesponsored · Landis Technologies
16 Nov 2023 · 1 min read

A Microsoft Teams Contact Center Demo: The Manager Experience

Watch on YouTube. CX Today's Charlie Mitchell hosts Paul Martin, an Account Executive at Landis Technologies . We kickstart the conversation by discussing ho...

Charlie Mitchell

Watch on YouTube.

CX Today's Charlie Mitchell hosts Paul Martin, an Account Executive at Landis Technologies.

We kickstart the conversation by discussing how Landis designed its Microsoft Teams Contact Center platform.

We then share a demo of how a contact center manager can navigate and the platform and realize significant benefits.

Finally, we consider:

  • What differentiates Landis Technologies' offering?
  • What can contact centers expect from the agent and admin experiences?
  • Where can our views go to learn more?

For more from Paul, check out Landis Technologies' YouTube channel.

Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

The discussion0 takes · attributed & checked

Does this reflect your experience?

opening the room…
Read nextordered by techtelligence · every pick explained
more from Landis Technologies · sponsored

Landis Microsoft Teams Contact Center Review

3 Jul 2024
matches this topicThe Reality of Voice AI in the Contact Centre: From Pilot to Production25 Jun 2026matches this topicAchieving AI ROI: From GenAI Experiments to Agentic Impact22 Apr 2026