If you’ve been wondering which events to make room for on your calendar this year, then we’ve got a treat for you. This year, you can enjoy one of the biggest and most expansive networking experiences around, with a 3-in-1 show covering everything from contact centre communications, to customer and user experience.
The world-famous Call and Contact Centre Expo at the ExCeL, London, on March 18th & 19th, will be running alongside two other leading events this year – all in the same venue. That gives you the freedom to mix and match seminars, masterclasses, and other unique experiences from multiple levels of the communication, collaboration, and customer experience environment.
Let’s take a look at what you can expect.
The Call & Contact Centre Expo
The Call and Contact Centre Expo is a well-known event. Each year, the conference welcomes thousands of businesses from across the globe to live demonstrations, keynote speeches, seminars and more. The Call and Contact Centre Expo is Europe’s leading contact centre event, showcasing some of the most exciting new technologies in the world – complete with launches that are exclusive to the conference.
This year’s show will feature more than 250 seminars from people like:
- Daniel Ord, the founder of OmniTouch International
- Natalie Keightly, the Solutions Marketing Director of Avaya
- Zack Taylor, the Director of Strategic Communications at Cisco Contact Centre
- John Finch, AVP of Product Marketing for Contact Centre at RingCentral
If all that wasn’t exciting enough, visitors will also have access to demonstrations from over 500 leading exhibitors. That means that you’ll have unlimited opportunities to test the contact centre technology that could transform the way you communicate with your customers.
There are even 25 masterclass experiences from the likes of 8x8 and Sovran, available to help you dive deeper into the potential of different contact centre solutions.
RingCentral will also be playing a special part in this year’s event, with various exclusive experiences to discover, such as the RingCentral Live Awards Area, the RingCentral Networking area, where you can connect with other customers and partners in the RingCentral environment, and the RingCentral VIP lounge too!
The Customer and User Experience Expo
Running alongside the Call and Contact Centre Expo on March the 18th and 19th at London’s ExCeL is the Customer and User Experience Expo. This is the UK’s biggest event focused on customer and user experience. Along with a host of additional seminars to explore, focused specifically on how you can make experiences with your contact centre more memorable, the Customer and User Experience Expo will also come with it’s own demonstrations and unique products to check out.
You can explore everything from the NFON Networking area to exclusive product launches that are reserved only for the #CallContact20 experience. The show, combined with the call and contact centre expo, provides a unique opportunity to check out show-exclusive deals and discounts, win amazing prizes, and learn more about how you can transform your contact centre.
As well as unlocking new opportunities for digital transformation, you’ll also have a chance to connect with some of the other leaders in your space. The C+UX part of the exhibition will include a networking area hosted by NFON. Here, you can reach out to other professionals just like you and learn more about how they’re taking the best possible experiences to their target audience.