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Home → CX Awards

2025 Winners

CX Awards is back again for its fourth year to further recognize the greats, the innovators, and the leaders in the customer experience space.

Innovation Awards

Best Enterprise Contact Center Platform WINNER

Best Mid-Market Contact Center Platform WINNER

Best CRM Solution WINNER

Best Workforce Engagement Management (WEM) Platform WINNER

Best Voice of the Customer (VoC) Solution WINNER

Best Data Solution for Customer Service WINNER

Best Conversational Intelligence Solution WINNER

Best Conversational AI Platform WINNER

Best Customer Service BPO WINNER

Best CPaaS Platform WINNER

Best Employee Experience Innovation WINNER

Best Customer Experience Partnership WINNER

Best Use of AI WINNER

Best CX Deployment WINNER

Most Innovative Product WINNER

Best Overall CX Solution WINNER